Refund policy

Returns Policy

Returns & Exchanges

As each piece is made to order, we do not offer refunds or exchanges for change of mind, incorrect sizing choices, or general preference changes.

Please check sizing carefully before placing your order.

We only offer replacements or refunds if your item arrives:

  • damaged

  • defective

  • misprinted

  • incorrect to your order

If there is an issue with your order, please contact us within 7 days of delivery with:

  • your order number

  • clear photos of the issue

  • a brief description of the problem

We will review this and arrange a replacement or refund where appropriate.

Limited First Edition Drop

All First Edition pieces are part of a limited release and once sold out, they will not be restocked.

Because of this, exchanges for alternative sizes may not always be possible. 

Contact

For all support requests, please contact:

support@bornherestudio.com

We aim to respond within 2 business days.